Experience Lead

Experience Leads play a critical role at HUGE. They are the nerve center of our design process and take a hefty share of responsibility for the success of large-scale projects. Experience Leads oversee an interdisciplinary team through research, strategy development, concepting, product definition, and design.
 
A successful Experience Lead at HUGE is an innovative designer, a decisive product owner, a confident manager, a helpful mentor, a team player, and a skilled client partner all rolled into one. In addition to project work, Experience Leads manage and mentor a small group of Interaction Designers who may or may not be assigned to their project.
 
Responsibilities:
  • Collaborate with Project Managers and Engagement Directors to create project scopes, schedules, and road maps
  • Plan for, delegate, oversee, and polish all UX project deliverables (such as strategic vision briefs, concepts, wireframes, site maps, content inventories, etc.)
  • Create and present aforementioned deliverables when necessary • Partner with other disciplines to ensure a stellar final product
  • Champion principles of usability and user-centered design and know when it's ok to violate those principles
  • Work with research team to define correct research processes, and participate in user testing or fieldwork as needed
  • Partner with Senior Clients to keep project momentum moving forward and to maintain a positive working relationship
  • Collaborate with HUGE teammates and clients to ensure that the integrity of the experience is maintained through launch
  • Contribute to our process and shared knowledge, and help to evolve the HUGE way of working over time.
  • Represent User Experience in pitch work and business development
     
Requirements/Qualifications:
  • 5+ years experience creating interfaces, large scale websites, or applications
  • Desire to produce the best experiences in the industry hands-down
  • Full understanding of how to apply the methodologies of interaction design and research to website and product development
  • Successful track record leading interdisciplinary teams in creating killer products
  • Tendency to lose sleep over how to remove the need for annoying "Cancel" buttons
  • Experience managing, growing, and mentoring junior colleagues
  • Proven client management skills
  • Capacity to think holistically about a client's business
  • Engaging presentation style
  • Solid writing and visual communication skills
  • Familiarity with usability heuristics and relevant HCI literature
  • Knowledge of InDesign or other tools for generating wireframes and behavior specifications
  • Ability to play nicely with other intelligent and talented types
  • The curiosity of a scientist and the passion of an artist
  • Ability to inspire passion, dedication, and killer work from others
  • Open to feedback and knows when to how and when to defend design choices
  • Takes risks in design that lead to a perfect balance of innovation and usability
  • Proactive, hands-on person who loves a challenge
 
HUGE is an equal opportunity employer (EOE). We strongly support diversity in the workforce.